The General Contracting conditions regulate the distance selling relationship between ALF & mabi and the user or client, in accordance with the legal provisions, especially Law 7/1998, of April 13, on General Contracting Conditions, Law 3 / 2014, of March 27, which modifies the revised text of the General Law for the Defense of consumers and Users, Organic Law 15/1999, of December 13, on Protection of Personal Data, the Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce.
ALF & mabi reserves the right to make the modifications it deems appropriate, without prior notice, in the General Conditions. Said modifications may be made, through their websites, by any form admissible by law and shall be binding during the time they are published on the website and until they are validly modified by subsequent ones. However, ALF & mabi reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when it deems it appropriate, announcing them in a timely manner.
The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.
As a user or client, you expressly declare to know, understand and accept the conditions of use and these general contracting conditions. In the same way, they declare to be of legal age and have the legal capacity and to act necessary for accessing the ALF & mabi websites and contracting through them.
After the purchase process, the customer will receive a confirmation by email. It is essential that during the purchase process the user indicates a valid email. If you do not receive the confirmation within 24 hours from the completion of the order, please contact ALF & mabi by email email@example.com.
INTELLECTUAL AND INDUSTRIAL PROPERTY
ALF & mabi holds all the rights over the content, design and source code of this website and, especially, with an enunciative but not limiting nature, over the photographs, images, texts, logos, designs, trademarks, trade names and data that are included in the web.
Clients and Users are advised that such rights are protected by current Spanish and international legislation regarding intellectual and industrial property.
The total or partial reproduction of this website, or any of its contents, without the express written permission of ALF & mabi is expressly prohibited.
ALF & mabi informs that it does not grant any implicit license or authorization on intellectual and / or industrial property rights or on any other right or property related, directly or indirectly, to the contents included in the Web, the images of our products and the existing drawings. in them.
In the event that any clause of these Conditions of Use is declared void, the other clauses will remain in force and will be interpreted taking into account the will of the parties and the very purpose of these Conditions of Use.
ALF & mabi may not exercise any of the rights and powers conferred in this document, which will not imply in any case the waiver of them unless expressly acknowledged by ALF & mabi or prescription of the corresponding action in each case.
The return of products that have a printing or manufacturing defect attributable to ALF & mabi will only be accepted.
In the event of a defective product, to proceed with the return, the customer must notify it in writing within 14 calendar days of receipt of the merchandise. After this period, no refund will be accepted.
In the case of customized products, ALF & mabi, in order to avoid errors, provides a digital mockup before launching into production. The client must carefully review the design and indicate if any modifications are required. Once the sketch is approved, it will be the one that is manufactured and printed. ALF & mabi is not responsible if the client has approved a model with errors.
Modifications, corrections or cancellations on the original order in progress caused by the client, must be communicated before the confirmation of the digital mockup. Once the sketch is accepted, it goes into production and variations can no longer be made.
If a personalized order is canceled in the middle of the manufacturing process, the customer will be responsible for all the expenses incurred until the moment the cancellation is indicated in writing.
In the case of personalized products with a possible printing or manufacturing error, it is mandatory to return the merchandise so that the quality department can analyze the problem and confirm the error and thus proceed to the best solution .
Note 1: Returns must always be preceded by a written communication from the customer and these must be accepted by ALF & mabi. You can contact us through the email firstname.lastname@example.org
ALF & mabi is solely responsible for the result of the work carried out in its work, and not for those carried out in other external processes. Returns of goods without packaging or different from those that ALF & mabi sent them with their shipment will not be accepted or accepted.
Eventual variations in the tonality of the final print, gloss, satin, paper color, handle color, thickness and weight, which will be tolerable up to +/- 20%, cannot be claimed.
Why don't we accept returns of our products?
The colors and shades of printing may vary from one print run to another. This is normal in the graphics industry. To guarantee the same tonality in all the items of an order, we do not work with stock. ALF & mabi products are produced under the customer's request, both the sheets and the wallpapers. For this reason, we do not accept product returns (except in cases of defect), both personalized and non-personalized, because in many cases it cannot be used for another client's order.
APPLICABLE LAW AND ARBITRATION
These Conditions of Use are governed by the applicable Spanish legislation on the matter. To resolve any controversy or conflict arising from these Conditions of Use, the parties submit to the jurisdiction of the courts of the city of Madrid, Spain, unless the law imposes another jurisdiction.